Sunday, November 05, 2006

eBay and Non-Payors.... I have had it



I have been buying and selling on eBay for 10 years. Granted, in the past 5 years or so I do more buying than selling because it is generally less of a hassle and because I have my online antique shop. Yet, recently I listed a few items of teen clothing and children's VHS tapes that I had picked up for my teenage daughter and grandaughter. I also listed a few items I had not posted in the shop such as an Eric Clapton store display and some sports items.

Of course, the teen hated the clothes and the wee one had the tapes already.

Several items of clothing sold and one of the Magic School Bus tapes as did some of the antique things. Everyone paid or atleast made contact with me that they were going to send payment, which they have all done.... except for one person.

I have got more "Terms and Conditions" on my auctions than you would believe. One of which is, "by bidding on this item you are entering into a contract to buy this item if you are the winning bidder."

Well, little Miss 13 feedback has decided that she just isn't going to pay for her $4.00 name brand shirt. She is going to break this contract.I, on the other hand will have to pay eBay because of her decision. It will cost me about $2.89. In the grand scheme of things this is not a lot of money but at this point it is the principal. Everytime I put items up for auction I have atleast 1 person that doesn't pay for their item so I eat their violation of the TOS.

This time I have decided that I will send the violator a bill everyday through Paypal. Each day I will add 28% interest to the amount. Her only option will be to change her email address. I will leave negative feedback on eBay for her and I will file the non-payor claim ... which means crapola.

I am also going to change my future auctions so that no one with feedback under 25 can bid on my auctions. It seems that only those with a low feedback score tend to not pay for their auctions. At this point in time I don't see eBay auctions in my future.

I only hope that I don't end up being the one that gets in trouble for this but she has broken a contract with me and I am doing what I can to recoup damages and expenses.

I am also going to create an online auction function on my website. I will be no competition for eBay but it will make me feel better. Non-payors will have their names, email addresses and other personal information posted for all to see.... just like retailer's post returned checks.

If you can't play by the rules, then don't play at all.

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